
If your business has ever “won” a job on paper… and then lost it in the building, you’re not imagining things. Estimating is promising one reality. Scheduling is trying to protect another. And the shop floor is living in a third. Same logo. Same payroll. Three different companies. Here’s the hard truth: most owners think this is a “communication problem.” It’s not.
Most owners assume the cost of unclear decisions is minor, an extra meeting, a few Slack messages, some back‑and‑forth before things move forward. But the real cost is far more expensive, and it hides in plain sight.
Identifying recurring breakdowns across quoting, scheduling, production
How disciplined process turns struggling organizations into consistent winners.